Used diesels, unknown histories and AdBlue faults
A lot of the diesels we see from Mitcham are second or third-hand cars and vans, bought for sensible money and driven hard around town or out across the Common past the Mitcham Common Windmill. That's fine, but it means the AdBlue system's history is often a mystery. Fluid may have been topped up from an old, part-used container, diluted, or stored somewhere hot, and the quality sensor in the tank will eventually object. Vans from the industrial estates around Streatham Road and Willow Lane often arrive with the same story.
Occasionally a vehicle turns out to have an AdBlue emulator fitted by a previous owner. These devices fool the ECU into thinking the SCR system is working while the NOx it should be removing goes straight out of the tailpipe. They're illegal for road use, they can cause problems with insurance and at MOT, and they can leave a buyer with faults the emulator no longer masks. We won't fit or maintain one, but we can check for one and quote to put the system back as designed.
The diagnosis is the same either way. We scan the SCR module, run the dosing test, check the heater and pump, and test the fluid. Where the tank is contaminated, it's drained and flushed before any new part is fitted. After that we carry out any adaptations, and the road test includes a stretch at steady speed so the system can complete its self-checks before we rescan it.
From the Cricket Green it's roughly 2.5 miles to us: Cranmer Road onto Carshalton Road, over the railway by Mitcham Junction and down London Road into Hackbridge, about 8 minutes. If you live near Three Kings Piece or out towards Phipps Bridge, the drive is much the same. Carshalton Road can queue at the bridge by Mitcham Junction at peak times, so allow a few extra minutes then. You'll have a written quote before work starts, and every repair carries a 3-month workmanship warranty.

