Car park queues on Throwley Way and a mid-year oil change
The one-way system around the pedestrianised High Street, Throwley Way and St Nicholas Way, backs up at peak times and all day on a Saturday, with queues forming for the St Nicholas Centre and Times Square car parks. A trip into town can easily be twenty minutes of engine running for a mile and a half of actual movement, and that is before anyone has found a space.
Idling and crawling are the least productive miles a car can do. The oil is up to temperature and being circulated but the car is going nowhere, so the service life gets used up without the odometer moving. For a car used mainly in and around the town centre, the six-month date is the trigger to work to. For the Sutton commuter heading out on the A217 by-pass every day, the 6,000 miles will arrive first. The A217 by-pass is fast enough that those are easy miles, which is exactly why mileage rather than months is the right measure for that car.
Either way the job is the same. Engine oil and oil filter renewed with Castrol to your engine's approval, then the car on the lift to measure tread depth across all four tyres, set the pressures, record pad and disc condition and check steering joints, bushes, exhaust mountings and the underbody. Lights, wipers and horn are tested and the battery and charging output are checked and written down.
The findings come to you in writing with a separate quote, and nothing is fitted without a call. Repairs carry our 3-month workmanship guarantee. The drive is 2.4 miles and about ten minutes, east on Carshalton Road then north via West Street, Wrythe Lane and Hackbridge Road. Sutton is inside the London-wide ULEZ, as we are, so there is no charge consideration in coming over.

